Terms & conditions
These terms apply to your use of the La Vita Nova website and to any booking, workshop, event, class or venue hire you make with us. Please read them before booking. By using our site or making a booking, you agree to these terms.
Last updated: August 2026
Who we are
La Vita Nova is a creative studio, gallery and event venue at 51a Grosvenor Street, South Yarra, Victoria 3141, Australia. In these terms, "La Vita Nova", "we", "us" and "our" refer to the operators of La Vita Nova. You can reach us at info@lavitanova.com.au.
Using this website
You may use this website for lawful purposes and to learn about and book our spaces, events and programs. Prices, dates, availability and event details may change, and we may update or remove content at any time. We take care to keep information accurate but do not warrant that everything on the site is complete or current at all times.
Bookings, quotes and payment
Most of what we do is booked through our online booking system. When you book online the full amount is taken at that point and your time is held for you immediately, so there is nothing further to pay on the day. Anything sent to us by email is a request rather than a confirmed booking, and we will confirm the price, what is included and your timings in writing before it is locked in.
All prices are in Australian dollars. The price you see is the total amount payable. Styling, catering and other extras are available on request and are quoted separately.
What is included. Your written confirmation lists what comes with your booking, including any furniture, props or styling we are providing on the day. If something is not listed there, please assume it is not included and ask us before you book, so there is no confusion when you arrive.
Anything you book online. The full price shown is payable at the time you book, and your time is held as soon as that payment is taken. There is nothing left to settle on the day.
Anything we quote. Larger events, longer bookings and anything outside the standard options are quoted first. We confirm the price, what is included and your timings in writing, and nothing is charged until you have agreed to it. The full amount is then payable to confirm the booking, and that is what holds your date. We do not take deposits or part payments.
A content creator can be added to a space hire or branding and portfolio session for $100 per booked hour. This service is currently available on Mondays, Saturdays and Sundays and is not booked on its own. If it is added during online booking, it is paid in full at checkout. If it is arranged afterwards, we will confirm the hours by email, assign a creator and invoice the add-on before your session.
The creator captures candid photo and video as the booking unfolds rather than directing or styling the session. Raw files are delivered on the day. Editing and colour grading are not included in the add-on and can be quoted separately.
Branding and portfolio sessions. Branding and portfolio sessions are a separate service and are not the same as the content creator add-on. Each package includes the studio, lighting and a set number of finished images, retouched and colour graded, as listed on the branding and portfolio sessions page. Hair and makeup are not included.
If your booking runs past the hours you have booked and the room is free, extra time on the day is charged at $150 an hour, billed in full hours. We will always tell you before the clock starts.
Tickets for some workshops, classes and events are sold through third-party platforms. Those bookings are also subject to the third party’s own terms, and their fees and refund rules may apply in addition to ours.
Changes, cancellations and refunds
The short version. Everything is paid in full when you book. If you need to cancel or move a booking, email info@lavitanova.com.au. The more notice you give us, the more you get back. Give us a week and you are covered in full.
Your cancellation takes effect from the time your email reaches us, not the time you sent it. The scales below are our honest estimate of what it costs us when a booked date cannot be filled again at short notice.
Space hire, branding and portfolio sessions, and the content creator add-on.
- 7 days or more before. Move it to another date, subject to availability, or a full refund.
- 48 hours to 7 days before. Move it to another date, or half of what you paid refunded.
- Under 48 hours before, or you do not turn up. No refund. Where we can offer you another date, we will.
A branding or portfolio session can be moved once at no charge where you give us 48 hours notice or more.
Children’s workshops. Shorter notice than the rest, because plans change with children.
- 24 hours or more before. Move to another Sunday, subject to availability, or a full refund.
- Under 24 hours before, or you do not turn up. No refund. Where there is a place in a later session, we will offer it.
- If your child is unwell. Tell us with whatever notice you have and we will move the booking at no charge, whenever you tell us.
The Sunday Kids Pass. A pass is a number of Sunday sessions bought in advance. Book each Sunday in the usual way, using the email address or mobile number the pass was bought with, and the session comes off your pass when you book it.
- Cancel a booked Sunday 24 hours or more before and the session goes straight back on your pass.
- Under 24 hours before, or not turning up, uses the session. If your child is unwell, tell us whenever you can and we will put it back at no charge.
- Where we cancel a Sunday, the session goes back on your pass and nothing is used.
- Sessions last 12 months. Tell us before they lapse and we will extend them. We do not decline reasonable requests.
- Any child in your household within the age range can use them.
- Unused sessions are not refunded on change of mind, since a pass is bought to be used at your own pace. This does not affect your rights under the Australian Consumer Law.
Quoted bookings, including private events and markets. Longer notice, because these take a whole date out of our calendar.
- 30 days or more before. Move it to a date within 6 months, subject to availability, or a full refund.
- 14 to 30 days before. Move it, or half of what you paid refunded.
- Under 14 days before, or you do not turn up. No refund, and the booking cannot be passed on to someone else.
A few things that apply to all of the above.
- You can move a booking twice. After that we may treat a further change as a cancellation.
- If we have to cancel or move your booking, you choose: another date that suits you, or a full refund.
- Overtime, damage and additional cleaning may be charged after your booking. We will always tell you before we charge anything.
- These scales apply when you cancel or change your mind. They do not limit your rights if we have not delivered what we promised. Under the Australian Consumer Law you are entitled to a remedy where a service is not supplied, or is not supplied with due care and skill, no matter how much notice was given.
Workshops, classes and events
Please arrive on time and follow any reasonable directions from our team on the day. Some events have age requirements, capacity limits or materials that we will describe on the event page. We may refuse entry or ask someone to leave for unsafe, unlawful or disruptive behaviour.
Risk warning. Where a workshop, class or event involves a particular risk, for example paints, texture pastes, printing inks, hand tools, open flame, food served to a shared table, or physical activity, we will set out that risk on the event page and again before you begin, so you know what is involved in that specific activity before you take part. Taking part is voluntary and you accept the risks described. If you have an injury, a health condition or anything else we should know about, please tell us before the session starts.
The Sunday Kids Pass. Sunday workshop sessions can be bought in advance as a pass, at the rate shown on the Sunday Kids Pass page. A pass is paid for in full at the time of purchase, is valid for 12 months and extended on request, and can be used by any child in your household within the age range. Each Sunday is booked in the usual way, subject to availability in that session. See the cancellation scales above.
Children’s programs. Our children’s programs, including Masters in the Making and The Founder’s Studio, are designed for the age ranges shown on each program page. Before a child’s first session, a parent or guardian needs to complete our enrolment and consent form, which covers emergency contacts, allergies and medical needs, who is authorised to collect the child, photography consent, and these terms.
A parent or guardian is responsible for reading the program details, for telling us anything we need to know about their child, and for drop-off and collection at the agreed times. Children are supervised by our team throughout the session. Where a child needs to leave with someone other than the person who enrolled them, we need that in writing in advance. Everyone working with children at La Vita Nova holds a current Working with Children Check.
Hours and access
Access times are agreed as part of your booking. Where you book online, the time you choose is confirmed to you as soon as payment is taken. Larger bookings and anything we quote are confirmed by us in writing before they are locked in. Our online calendar runs from 8am to 7pm, seven days. Later evenings are available by request for private events: ask us and we will confirm the finish time in writing. Where a later finish is agreed, everyone including suppliers needs to be packed down and out by 11pm.
Load-in and pack-down sit inside your booked hours unless we have agreed otherwise in writing. We are on a residential street, so we ask that noise is kept down from 10pm and that music finishes with your booking.
Hiring the space
Every hire is the whole space. Your booking gives you exclusive use of all five settings for your booked hours, so no other booking runs alongside yours. When you hire the space, you agree to treat it and its contents with care and to keep within the agreed capacity (up to 40 seated or 80 standing) and hire times. The person who makes the booking is responsible for everyone who attends on the day, including guests, crew, suppliers and anyone they bring with them, and for any loss or damage beyond fair wear and tear caused during your booking, which may be charged to you. Please leave the space as you found it.
Your event, your responsibility. While your booking is running, you are responsible for supervising and managing your event, for the safety of everyone who attends, and for the conduct of your guests. That responsibility stays with you even where we help on the day. For private events and anything with guests, food or alcohol, we recommend you hold your own public liability insurance, and for larger events we may ask you to confirm that you have it.
Alcohol. We do not hold a liquor licence. Alcohol may be brought in for private, non ticketed events where it is not sold, and where you agree it in writing with us first. Alcohol must not be sold, and no charge, ticket price, donation or entry fee may include or cover alcohol, unless you hold the appropriate licence or permit yourself and give us a copy before your booking. You are responsible for the responsible service of alcohol at your event, for anyone under 18 who attends, and for meeting any conditions attached to a licence or permit you hold.
Security bond. For some bookings we may ask for a refundable security bond, payable before your hire begins. It is $200 for a studio hire and $500 for an event. Where a bond is held, we may deduct from it for excessive overtime, additional cleaning, or loss or damage caused during your booking. If we do, we will tell you within 2 days of the end of your booking what the costs are and what they are for, with evidence, and we will return the balance of the bond within 7 days. Where nothing is owed, the full bond comes back within 7 days. Where the amount owed is more than the bond, we will account to you for the balance and invoice you for it, payable within 14 days. If you disagree with an assessment, tell us within 7 days and we will get an independent quote before charging anything further. We do not deduct for fair wear and tear, and if you cancel, the bond is refunded in full provided nothing is owed.
Cleaning. A standard reset is included in your hire. So that there is no confusion after your booking, this is what a standard reset means and what it does not.
What the standard reset covers. We reset the furniture to the layout agreed before the day and wipe down the tables, the bar and the surfaces after your booking. That is what is included at no charge. It is not a full clean, so it does not cover washing plates, glassware or platters, or mopping floors.
What you take care of. Take all rubbish, food and drink with you, including empty bottles and cans. Take everything you brought in, including decorations, hired equipment, supplier gear and leftovers, so nothing is left behind, and leave the kitchen and bar clear. Tell us about any spills or breakages on the night, before you leave, rather than leaving them to be found the next morning.
Where more is needed. Where the space needs more than a standard reset, our cleaner is booked in at $50 plus GST per hour, with a minimum call out of three hours, so the minimum fee is $150 plus GST, and more where it takes longer than that covers. Glitter, confetti, loose petals, sand and anything similar are not permitted anywhere in the space, as they take considerably longer to clear. We will always tell you before anything is charged, and we do not charge for fair wear and tear.
Bump in and bump out. Your booked hours are the whole booking. Setting up, styling, deliveries and packing down all sit inside them unless we have agreed otherwise in writing, so please plan your run sheet with that in mind. If your booking runs past the hours you have booked and the room is free, extra time is charged at $150 an hour, billed in full hours, and we will always tell you before the clock starts.
You are responsible for making sure your event, and anything you bring in such as suppliers, food, alcohol or equipment, complies with the law and any conditions we give you. We may set reasonable rules about access, load-in and noise.
Photography and media
Our events and spaces are sometimes photographed or filmed for our own records and promotion. If you would prefer not to be included, please let our team know and we will do our best to accommodate you.
Children. We do not photograph or publish images of a child without the written consent of a parent or guardian, given in advance. We ask for that consent on the enrolment form, separately for images we send privately to you and for images we may publish. Where we do not hold consent, we photograph the artwork and not the child. You can withdraw consent at any time by emailing info@lavitanova.com.au and we will remove the images from anywhere we control.
Where you provide us with images or content, you confirm you have the right to do so, and that you have any consents needed from the people in them.
Intellectual property
The content on this website, including text, images, logos and the La Vita Nova name, is owned by us or used with permission, and may not be copied or used commercially without our consent. Work shown in the gallery remains the property of the artists.
Liability
Certain activities, including workshops and events, carry ordinary risks, and you take part voluntarily. We take reasonable care of the space, our equipment and the people in it.
To the fullest extent permitted by law, we are not liable for indirect or consequential loss, or for loss or damage to personal property arising from your use of the site, our spaces or our events, except where that loss or damage is caused by our negligence. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law that cannot lawfully be excluded. Where our liability can be limited, it is limited to resupplying the relevant service or paying the cost of doing so.
Your own property. Our insurance does not cover property belonging to other people while it is in our care. If you are bringing equipment, artwork, instruments, stock or anything else of value into the space, please insure it yourself.
Privacy
We handle personal information in line with our Privacy Policy, which forms part of these terms.
Governing law
These terms are governed by the laws of Victoria, Australia, and you and we submit to the non-exclusive jurisdiction of the courts of Victoria.
Changes to these terms
We may update these terms from time to time. The version published on this page at the time you make a booking is the version that applies. Please check back for the latest version.
Contact
Questions about these terms? Email us at info@lavitanova.com.au or write to 51a Grosvenor Street, South Yarra VIC 3141.
By proceeding with a booking you confirm you have read and accept these terms.